Question 1

What exactly do I get with The Clean Move package?

Accepted Answer

20 industrial-grade stackable totes for a 10-day rental period, for $160. Free self-pickup and return at our location. Need more? Add extra totes for $5 each at checkout.

Question 2

Do you deliver and pick up the totes?

Accepted Answer

Yes — curbside delivery and empty pickup is an optional $40 add-on at checkout. We service within 30 miles of Colorado State University (CSU) in Fort Collins, including Loveland, Windsor, Timnath, Wellington, Johnstown, Severance and Greeley.

Question 3

How long do I get to keep the totes?

Accepted Answer

10 calendar days starting on your delivery or self-pickup date. Rentals auto-extend in 7-day increments at $2/tote per week if you need more time.

Question 4

What if I need more than 20 totes?

Accepted Answer

Add extra totes at checkout for $5 each.

Question 5

How do I use a partner or realtor redemption code?

Accepted Answer

Enter the code your realtor or partner gave you in the Redeem Code field at checkout. The 20-tote package cost drops to $0. Delivery and extra-tote add-ons still apply if you choose them.

Question 6

Why choose reusable moving totes instead of cardboard boxes?

Accepted Answer

Reusable moving totes are stronger, stackable, weatherproof, and eco-friendly. No tape, no flattening, no broken-down boxes piling up, and nothing ends up in a landfill.

Question 7

How clean are the totes?

Accepted Answer

Every tote is sanitized and inspected between rentals. They arrive ready to load.

Question 8

What's your service area?

Accepted Answer

Delivery is available within 30 miles of Colorado State University in Fort Collins, covering most of Northern Colorado. Outside that range, free self-pickup from our Fort Collins location is still an option.

Question 9

How does the realtor partner program work?

Accepted Answer

Realtors, brokerages, apartment communities, and property managers buy 10 redemption codes for the 20-tote Clean Move package at $110 per code and gift them to buyers, tenants, or clients as a branded move-in welcome gift.

Questions, answered.

Ready to skip the cardboard?

What exactly do I get with The Clean Move package?

Do you deliver and pick up the totes?

What does 'pickup' and 'drop-off' actually mean?

How long do I get to keep the totes?

What if I need more than 20 totes?

I got a code from my Realtor / Partner — how do I use it?

How long are redemption codes valid?

Attended or contactless delivery?

Why totes instead of cardboard boxes?

How clean are the totes?

What can I put in them?

Do I need to clean them before returning?

What if a tote is damaged or missing?

Can I cancel my reservation?

What about a failed pickup?

How do I book?

How far in advance should I book?

What's your service area?

How does payment work?

I'm a Realtor — how does the partner program work?

Where can I read the full Terms and Conditions?

Ready to skip the cardboard?